Tentenso News
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Dealing with Unresponsive Customers in International Trade: Four Email Templates to Break the Ice
Greetings Template:
Subject: Reaching Out – Can I Assist You?
Good morning/afternoon/evening. May I help you?
How do you do? Nice to meet you.
It’s a great honor to meet you. I have been looking forward to meeting you.
Product-related Template:
Subject: Exploring Quality and Collaboration
We have a very strict quality control system, ensuring the best quality.
How do you feel about the quality of our products?
The high quality of our products secures their leading status in the market.
Our quality is far superior to others; it's our best selling point.
We pride ourselves on quality – our key selling point.
There is no quality problem; we never neglect quality.
Do you have specific packing requests? Here are some samples.
Have our specifications met your requirements? Our prices are competitive.
Meeting Request Template:
Subject: Scheduling a Discussion
May I make an appointment? I'd like to discuss our new order.
Could you let me know when you're available?
Regarding cooperation, can we arrange a face-to-face meeting?
Follow-up and Persuasion Template:
Subject: Reconsideration and Contract Amendments
We are prepared to reconsider amending the contract.
Let's discuss the total contract price.
Here are the two original contract copies we prepared.
Please read the draft contract and provide your comments.
Don't you think it's necessary to have a close study of the contract to avoid any issues?
We've agreed on all terms in the contract. Shall we sign it next week?
Our prices are still lower than elsewhere; you won't face any difficulty in pushing sales.
Consider all factors when comparing prices; our offer is favorable.
The demand for our products is rising consistently.
We have new methods like compensation trade and joint ventures.
A joint venture would be beneficial to both of us. Please share your proposal.
In conclusion, overcoming communication challenges with unresponsive customers is essential in international trade. Utilize these email templates to foster engagement and build successful business relationships.
24/01/22
How to Identify Potential Customers at Trade Shows
Participating in trade shows is a valuable investment that requires effective planning and strategies. Prior to attending an exhibition, creating a list of potential customers and maintaining follow-ups during the event can significantly enhance your success.
1. Analyzing Customer Data
Before attending a trade show, gather relevant customer information such as company names and organizational details. This data will help understand your customers and determine the best way to establish connections.
2. Planning Effective Communication
During the exhibition, employ various communication methods such as social media, email marketing, and phone outreach. Utilize online tools like CRM systems and digital advertising to communicate with a broader audience and understand their needs.
3. Leveraging Online Resources
Throughout the trade show, leverage online resources like search engines, industry databases, and social media platforms to connect with more potential customers.
4. Social Activities
Participate in various social activities during the exhibition, engaging with other companies or organizations to understand their needs and gather valuable feedback.
5. In-Depth Customer Understanding
In the process of communicating with customers, delve into their needs and thoughts. Uncover the potential value of customers and establish long-term relationships.
6. Building and Maintaining Connections
After establishing connections, maintain professionalism and patience while building and nurturing relationships with customers. Understand their needs and provide additional information and services.
In conclusion, attending trade shows is a highly valuable investment. It offers an opportunity to showcase your company and services to a broader industry audience, and it's crucial to make the most out of this opportunity.
25/03/25
Essential International Trade Tools for Novice Customer Development
To excel in a task, one must first have the right tools. For novices venturing into customer development, having suitable tools is indispensable. The following international trade tools can assist newcomers in better managing information, understanding the market, establishing connections, and enhancing sales efficiency.
1. Global Trade Data Platforms: Utilize platforms like Statista, TradeMap, or World Bank to access global trade data and trends. Understand trade situations in various countries and regions to identify potential target markets.
2. Tentenso Search Engine: Tentenso is an internet search engine designed to help businesses find global business information. Breaking down barriers in information flow and language communication, Tentenso establishes a smooth information highway for global trade. Tentenso features keyword search, AI intelligent search, precise recommendations, bulk messaging, and product promotion.
3. Email Marketing Tools: Leverage email marketing tools to send targeted emails to potential customers, introducing company products and services, and inviting them to engage and make purchases.
4. Language Translation and Online Meeting Tools: Use translation tools (e.g., Google Translate, DeepL) to understand and communicate with cross-language customers, minimizing language barriers. Utilize online meeting tools like Zoom, Microsoft Teams, and Skype for remote communication and business negotiations with international clients.
5. Social Media Marketing Tools: Harness social media platforms (Facebook, Twitter, LinkedIn, etc.) to find potential customers, build professional relationships, participate in discussions, expand networks, and establish brand awareness through product information.
6. Trade Show Information Platforms: Explore trade show information websites to learn about trade show schedules, locations, and exhibitor details worldwide. Identify new business opportunities and establish connections.
7. Automated Sales Tools: Employ automated sales tools such as Customer Relationship Management (CRM) systems like Salesforce to track potential customers, send emails, set up reminders via SMS or phone calls, and create customized sales emails.
These tools can significantly enhance customer development efforts. It's essential to choose tools that suit specific needs, continuously learn, and optimize usage to boost customer development and business growth. Additionally, maintaining patience, perseverance, attention to detail, and regularly tracking and updating tools and methods are crucial for success.
25/03/25
Leadership from SME Cooperation and Development Promotion Center Conducts Research in Shanghai
On January 10th, the Director of the Small and Medium-sized Enterprises (SME) Cooperation and Development Promotion Center, Mr. Li Zhiming, led a research team to Shanghai. The purpose of the visit was to investigate and research the "International Small and Medium-sized Enterprises Digital Trade Service Base" project at the Shanghai office of the SME Cooperation and Development Promotion Center and the overall development of local small and medium-sized enterprises. During the research period, the team visited Shanghai Tentenso Information Technology Co., Ltd., a member of the Small and Medium-sized Enterprises Working Committee of the China International Chamber of Commerce.
Shanghai Tentenso Information Technology Co., Ltd. is a company primarily engaged in internet-related services. Its Tentenso.com internet search engine focuses on providing global business information retrieval services for both domestic and international enterprises. With AI translation capabilities in 133 languages, the search engine connects over 20 million businesses globally, spanning across 190 countries and regions. It aims to eliminate barriers in global trade such as information flow, customer engagement, and language communication, creating a smooth digital trade service channel for global small and medium-sized enterprises.
Director Li Zhiming emphasized during the research that the international industrial and supply chains are undergoing significant restructuring, and the rise of digitization and artificial intelligence brings both new opportunities and challenges for the healthy and sustainable development of small and medium-sized enterprises. Leveraging the mediating role of information technology to achieve broader information sharing and connectivity is crucial. Breaking down barriers and promoting cross-disciplinary, cross-regional, cross-national, and cross-language collaboration can unlock more possibilities for the development of small and medium-sized enterprises.
The intelligent AI search, precise recommendations, and Product promotion features of the Tentenso internet search engine offer additional convenience and possibilities for trade communication and collaboration between domestic and international small and medium-sized enterprises. Members of the research team, including Deputy Secretary-General Cao Jusheng, Director of the Shanghai office Yi Xianfei, and Deputy Director of the Health Industry Service Office Yang Liu, participated in the research activities.
24/01/15
Mastering Foreign Trade Customer Development and Management
In the competitive landscape of international business, excelling in foreign trade customer development and management is a pivotal task for expanding market reach and boosting sales. In this blog post, we will delve into strategic approaches to effectively navigate the complexities of cultivating and overseeing global clientele.
1. Define Target Customer Groups and Craft Marketing Strategies
The first step is to precisely identify your target customer groups, encompassing industries, countries, and regions. This enables a targeted approach to customer development and management. Clarify product features, target audience, and market conditions to formulate well-grounded marketing strategies.
2. Harness the Power of Social Media Platforms
Utilize prominent social media platforms such as LinkedIn, Facebook, and Twitter to establish meaningful connections with potential clients. Showcase professionalism and a positive image to attract attention and build trust. Expand your customer base through diverse social media channels, exhibitions, forums, and cultivate a stellar online reputation.
3. Implement Effective Search Engine Optimization (SEO)
Optimize your website for search engines to elevate its ranking under relevant keywords. This not only attracts more potential customers but also enhances visibility and engagement with your website.
4. Leverage Online Marketing Tools
Take advantage of online marketing tools, including email marketing and advertising, to deliver high-quality content to potential clients. Showcase your products and services effectively, capturing their attention and building trust.
5. Establish Robust Customer Data Management and Maintain Regular Communication
Collect, analyze, and leverage customer data to understand their needs and behavior. Elevate customer satisfaction and loyalty through regular communication. Stay attuned to customer requirements and feedback, continuously refining services to bolster trust.
6. Invest in Team Training and Utilize Professional Tools
Building a team knowledgeable about international trade rules and proficient in cross-cultural communication is paramount. Provide training to ensure your team possesses the necessary skills and knowledge. Utilize modern Customer Relationship Management (CRM) tools to track customer information, manage sales processes, and enhance team collaboration.
Successfully executing foreign trade customer development and management can significantly contribute to market expansion and increased sales for businesses. Stay tuned for valuable insights into navigating the intricate landscape of international commerce.
25/03/25
Tentenso Honored to Participate in an In-Depth Interview with Oriental Finance
As the new year unfolds, a myriad of opportunities arise. At the onset of this auspicious year, tentenso.com had the privilege of being featured in an in-depth interview on the Oriental Finance channel.
tentenso.com is an internet search engine dedicated to assisting trading enterprises in discovering global business information. It has successfully overcome barriers such as information flow and language exchange, constructing a seamless pathway for global trade.
Interview Highlights: This interview showcased tentenso.com's functionalities, development objectives, and unique insights and innovative practices in the field of cross-border trade. It marks a significant milestone in the company's journey of growth.
Functionalities of tentenso.com: tentenso.com offers a range of features, including keyword search, AI- search, precise recommendations, bulk messaging, and the innovative "Accurate Push" service. Whether it's real-time automatic push of businesses, automatic language translation during domestic and international communication, or AI actively providing refined solutions to your queries, tentenso.com is dedicated to ensuring your convenience.
tentenso.com: A Vertical Search Engine: Positioned as a search engine specializing in a vertical domain, tentenso.com boasts a broader scope and a richer industry portfolio. With a mission to create a unique global business information search engine and a vision of helping users find global businesses conveniently, tentenso.com continues to grow, breaking through to nearly 20 million global businesses spanning over 190 countries and regions.
Connecting Global Trade: By metaphorically using "two tendrils," tentenso.com seamlessly connects global trade, enabling Chinese enterprises to step out into the world and welcoming overseas enterprises to enter. tentenso.com stands as the optimal choice for a global business information search engine.
In conclusion, tentenso.com remains your unparalleled choice, committed to providing the best global business information search engine.
24/01/11




